Your rights as a patient

Raise concerns about a patient’s health (Ryan’s Rule)

We understand that you and your carers know you better than anyone.

If you have concerns that your health condition is getting worse and you are worried, please ask for help. Ryan’s Rule is one way of doing this.

Read more about Ryan’s Rule.

Australian Charter of Healthcare Rights

The Australian Charter of Healthcare Rights is for everyone. It describes what you, or someone you care for, can expect when receiving health care in Australia. This includes all Queensland Health hospitals. It aims to help patients, their families, carers and other support people get the most out of their health care.

Giving feedback

You can give feedback or make a complaint and it won’t affect the way you are treated. We encourage you to share your experiences to help us improve the quality of care and health services.

Providing feedback is not just for the person in hospital. As a loved one, your concerns are just as important to us.

Make a complaint or find out more about patient rights.